Nexus School: A Digital Transformation to Match Reality

Nexus International School faced a critical disconnect: its world-class campus and innovative teaching philosophy were being misrepresented by a digital presence that lacked sophistication. This perception-reality gap was not just a design issue; it was a direct risk to its brand. Our challenge was to close this gap by engineering a digital flagship that not only reflected the school's true excellence but set a new standard for the industry.

Services
  1. Trend Forecasting & Vision Setting
  2. Ethnographic research
  3. Design & Innovation workshops
  4. Prototyping
  5. Experience Design
  6. Design Engineering
  7. User Experience & UI
150
%
Increase in admissions
50
%
Increase in inquiries
55
%
Increase in web traffic
100
%
Ecstatic client

The Challenge: Correcting a False Narrative

Before: The market perceived Nexus as less academically rigorous than its competitors, a misperception reinforced by a website that felt unsophisticated. The sterile, empty virtual tour failed to capture the vibrant energy of the campus, further widening the gap between the school's exceptional reality and its underwhelming online identity.

Our first step was to redefine the narrative. We shifted the focus from a narrow fixation on grades to the broader, more compelling "academic journey"—celebrating student growth, holistic development, and future-readiness. This new story was the strategic foundation; next, we had to prove it.

The Solution: A Bespoke Immersive Experience

The Transformation: To prove the new narrative, we rejected the market’s generic software and invented our own solution: a bespoke 360-degree immersive tour. By capturing the campus alive with student activity, we engineered an experience that showcased the school’s true energy. We didn’t just update their virtual tour; we built a powerful new tool to make the Nexus story tangible and undeniable.

The Outcome: An Empowered
Brand, Built to Evolve

The result is a digital presence that closes the perception gap. The new website projects the academic rigor and sophistication Nexus deserves, headlined by an immersive tour that showcases the school's true character.

Beyond the front-end transformation, we delivered strategic empowerment. We rebuilt the entire backend, creating a powerful, intuitive content management system. This gives the Nexus team the freedom and agility to evolve their own narrative without technical constraints. From custom-built tools like a payment calculator to the ability to create new content effortlessly, Nexus now has a platform—and a partnership—designed for a constantly evolving future.

Through Hei’s ‘show, not tell’ approach, they have brought our school to life online, truly reflecting who we are -  an  innovative and technology-driven school. This website firmly captures the essence of Nexus brand, making our strengths and forward-thinking approach clear, positioning us as a leading international school in Singapore. We highly recommend the Hei team to others seeking excellence in digital presence.
- Mr. B K Gan, CEO & President of Taylor’s Schools

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